Location/Directions Guest Service Desk, located in the Carleton Lodge across from the Whistler Village Gondola. The tour will depart from Blackcomb Mountain. Daily Departures May 1 - Apr 30 Tours run approximately every hour, from 09:00 until dusk during the summer, and every 2 hours during the winter. Passenger Instructions Passengers are recommended to confirm services 24 hours prior by contacting the supplier directly. Passengers are required to fill out their agreement prior to arrival of their tour at www.ziptrek.com/waiver. For guests under the age of 19, the Release form must be signed by a parent or guardian. Guests under 15 must be accompanied by a guardian. Guests between the ages of 15 and 18 can come without a parent, but the parent/guardian must complete the Release of Liability form in advance.