Hotel Jen Penang, located centrally in the heart of Penang’s vibrant and bustling George Town, close to the UNESCO World Heritage Site, as well as prime commercial, business and shopping areas. My brand-new and redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches. My design features cater to business and leisure travellers alike. When you stay with me, enjoy fuss-free simple pleasures - Wi-Fi, scheduled shuttle service to the beach, 24-hour gym, and much more.
Room
Make yourself at home in one of the 443 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
APARTMENT ONE BEDROOM
                                    ONE BEDROOM
ONE BEDROOM                                
APARTMENT KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
APARTMENT STANDARD
                                    STANDARD
STANDARD                                
APARTMENT STANDARD
                                    STANDARD
STANDARD                                
DOUBLE DELUXE BAY VIEW
                                    DELUXE BAY VIEW
DELUXE BAY VIEW                                
DOUBLE CLUB
                                    CLUB
CLUB                                
DOUBLE CLUB DELUXE
                                    CLUB DELUXE
CLUB DELUXE                                
DOUBLE CLUB KING BED
                                    CLUB KING BED
CLUB KING BED                                
DOUBLE DELUXE
                                    DELUXE
DELUXE                                
DOUBLE DELUXE
                                    DELUXE
DELUXE                                
DOUBLE DELUXE
                                    DELUXE
DELUXE                                
DOUBLE DELUXE KING BED
                                    DELUXE KING BED
DELUXE KING BED                                
DOUBLE STANDARD
                                    STANDARD
STANDARD                                
Double or Twin CLUB
                                    CLUB
CLUB                                
Double or Twin CLUB DELUXE
                                    CLUB DELUXE
CLUB DELUXE                                
Double or Twin DELUXE
                                    DELUXE
DELUXE                                
Double or Twin DELUXE KING BED
                                    DELUXE KING BED
DELUXE KING BED                                
Double or Twin KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
Double or Twin STANDARD
                                    STANDARD
STANDARD                                
DOUBLE SINGLE USE STANDARD
                                    STANDARD
STANDARD                                
FAMILY ROOM BAY VIEW KING BED
                                    BAY VIEW KING BED
BAY VIEW KING BED                                
FAMILY ROOM CLUB
                                    CLUB
CLUB                                
FAMILY ROOM CLUB
                                    CLUB
CLUB                                
FAMILY ROOM CLUB KING BED
                                    CLUB KING BED
CLUB KING BED                                
FAMILY ROOM KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
FAMILY ROOM KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
FAMILY ROOM STANDARD
                                    STANDARD
STANDARD                                
Room DELUXE
                                    DELUXE
DELUXE                                
Room RUN OF HOUSE
                                    RUN OF HOUSE
RUN OF HOUSE                                
Room RUN OF HOUSE
                                    RUN OF HOUSE
RUN OF HOUSE                                
Room STANDARD
                                    STANDARD
STANDARD                                
SINGLE CLUB
                                    CLUB
CLUB                                
SINGLE CLUB DELUXE
                                    CLUB DELUXE
CLUB DELUXE                                
SINGLE DELUXE
                                    DELUXE
DELUXE                                
SINGLE DELUXE KING BED
                                    DELUXE KING BED
DELUXE KING BED                                
SINGLE KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
SINGLE STANDARD
                                    STANDARD
STANDARD                                
STUDIO KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
SUITE EXECUTIVE
                                    EXECUTIVE
EXECUTIVE                                
SUITE EXECUTIVE
                                    EXECUTIVE
EXECUTIVE                                
SUITE EXECUTIVE
                                    EXECUTIVE
EXECUTIVE                                
SUITE EXECUTIVE KING BED
                                    EXECUTIVE KING BED
EXECUTIVE KING BED                                
SUITE KING SIZE BED
                                    KING SIZE BED
KING SIZE BED                                
TRIPLE STANDARD
                                    STANDARD
STANDARD                                
TWIN DELUXE BAY VIEW
                                    DELUXE BAY VIEW
DELUXE BAY VIEW                                
TWIN CLUB
                                    CLUB
CLUB                                
TWIN CLUB DELUXE
                                    CLUB DELUXE
CLUB DELUXE                                
TWIN DELUXE CITY VIEW
                                    DELUXE CITY VIEW
DELUXE CITY VIEW                                
TWIN DELUXE
                                    DELUXE
DELUXE                                
TWIN DELUXE
                                    DELUXE
DELUXE                                
TWIN DELUXE
                                    DELUXE
DELUXE                                
TWIN STANDARD
                                    STANDARD
STANDARD                                
dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.
Jen’s Signature Food
I love flavours, fusion and fun. So, with its multicultural heritage and melting pot of delicious dishes, Penang is right up my street. Local or globa…
Café Jen
Completely redesigned, Café Jen offers diners authentic Asian cuisine and international flavours, drawing inspiration from Italian kitchens. It…
Jen’s Signature Cocktails
Created to reflect my team’s experience and talent in artfully integrating fun with unexpected Asian flavour fusions, my range of cocktails and…
Lobby Lounge
The stylish Lobby Lounge is the perfect spot for business appointments or socialising, while enjoying light refreshments.A full-service bar with a wid…
Jen’s Signature Food
I love flavours, fusion and fun. So, with its multicultural heritage and melting pot of delicious dishes, Penang is right up my street. Local or global, for dinner or drinks, let me tempt your taste buds.
View on mapCafé Jen
Completely redesigned, Café Jen offers diners authentic Asian cuisine and international flavours, drawing inspiration from Italian kitchens. Its decor is minimal, with wooden tables and shelves of potted plants to stand out against the muted grey floor.
View on mapJen’s Signature Cocktails
Created to reflect my team’s experience and talent in artfully integrating fun with unexpected Asian flavour fusions, my range of cocktails and non-alcoholic beverages offers you refreshing drinks with a playful twist.
View on mapLobby Lounge
The stylish Lobby Lounge is the perfect spot for business appointments or socialising, while enjoying light refreshments.A full-service bar with a wide selection of coffees, teas and other beverages, signature cakes and light fare is open throughout the day.
View on mapRecreation
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Fitness Center
I never say no to a little rest and relaxation, but I love to work out, too. I get that everyone’s sense of “unwind” is different so…
Outdoor Pool
Pamper yourself and discover the many types of relaxing massage, in the comfort of your hotel room or in the centre. Massage service is available dail…
Fitness Center
I never say no to a little rest and relaxation, but I love to work out, too. I get that everyone’s sense of “unwind” is different so, with my stunning outdoor pool, relaxing massage treatments and 24-hour fitness centre, I’ve got every option covered.
View on mapOutdoor Pool
Pamper yourself and discover the many types of relaxing massage, in the comfort of your hotel room or in the centre. Massage service is available daily, from 10am to 10pm, at the Health Club on Level 4.
View on mapPricing
Select a date on the calendar to view details about the itinerary. If a price is not displayed on any date, click CHECK RATES for the day your want to depart to load prices for your required dates
At Travel Concierge, we take pride in being able to negotiate the best holiday deals at JEN Penang Georgetown by Shangri-La. Our calendar search tool allows you to view holiday prices at JEN Penang Georgetown by Shangri-La for different days within each month so that you can find the cheapest price at JEN Penang Georgetown by Shangri-La for your requirements. Our calendar search displays JEN Penang Georgetown by Shangri-La holiday prices upto 11 months in advance. If you want to book JEN Penang Georgetown by Shangri-La further in advance, we can book Penang holidays at JEN Penang Georgetown by Shangri-La in 2026 and 2027. For all Penang 2026 holidays and Penang 2027 holidays you will have to call us for pricing.
At Travel Concierge, we take pride in being able to negotiate the best holiday deals at JEN Penang Georgetown by Shangri-La. Use the search form below to find holiday prices at JEN Penang Georgetown by Shangri-La. Our JEN Penang Georgetown by Shangri-La holiday search will provide prices up to 11 months in advance of departure. We can book Penang holidays at JEN Penang Georgetown by Shangri-La in 2026 and 2027. For all JEN Penang Georgetown by Shangri-La 2026 holidays and JEN Penang Georgetown by Shangri-La 2027 holidays you will have to call us for pricing.
Location
With a stay at Hotel Jen Penang By Shangri-La, you'll be centrally located in Penang, steps from KOMTAR and minutes from 1st Avenue Mall. This 4-star hotel is convenient to Prangin Mall.
Array
(
    [TripAdvisorCache] => Array
        (
            [id] => 58238
            [hotel_id] => 129193
            [tripadvisor_id] => 302162
            [total_reviews] => 2765
            [reviews_rating] => 4
            [latitude] => 5.413416
            [longitude] => 100.330290
            [created] => 2024-09-03 18:05:33
            [updated] => 2025-11-04 13:21:46
            [subratings] => [{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.5.svg","name":"rate_location","value":"4.3","localized_name":"Location"},{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.0.svg","name":"rate_sleep","value":"4.2","localized_name":"Sleep Quality"},{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.0.svg","name":"rate_room","value":"3.8","localized_name":"Rooms"},{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.0.svg","name":"rate_service","value":"4.2","localized_name":"Service"},{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.0.svg","name":"rate_value","value":"4.0","localized_name":"Value"},{"rating_image_url":"https:\/\/static.tacdn.com\/img2\/ratings\/traveler\/ss4.0.svg","name":"rate_cleanliness","value":"4.1","localized_name":"Cleanliness"}]
            [reviews] => [{"id":"1033592696","lang":"en","location_id":"302162","published_date":"2025-10-05T20:29:14-0400","rating":5,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s5.0-24002-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g298303-d302162-r1033592696-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1033592696","trip_type":null,"travel_date":"2025-09","text":"*Donald Quek*\n*Stayed: 23September - 26September 2025*\n\nI have stayed at the Jen Penang Hotel and had a wonderful experience. The staff was very friendly , helpful and accommodating. The room was...","user":{"username":"donaldq48","user_location":{"name":"Singapore, Singapore","id":"294265"}},"title":"Great Stay At Jen Hotel Penang","is_machine_translated":false},{"id":"1033483968","lang":"en","location_id":"302162","published_date":"2025-10-05T03:42:14-0400","rating":4,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s4.0-24002-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g298303-d302162-r1033483968-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1033483968","trip_type":null,"travel_date":"2025-10","text":"The property boasts a prime central location, within walking distance of several popular Penang attractions\u2014including Armenian Street\u2014and is conveniently situated right next to Komtar. The staff are...","user":{"username":"Dayak75","user_location":{"name":"Darwin, Australia","id":"255066"}},"title":"Great location","is_machine_translated":false},{"id":"1031371391","lang":"en","location_id":"302162","published_date":"2025-09-20T22:15:09-0400","rating":4,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s4.0-24002-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g298303-d302162-r1031371391-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1031371391","trip_type":null,"travel_date":"2025-08","text":"This property is conveniently located within a 15 minute walk to Georgetown and close to 3 shopping malls.\nThe rooms are well appointed with good lighting small desk, very comfortable bed, great...","user":{"username":"783MichelleC","user_location":{"name":"Singapore, Singapore","id":"294265"}},"title":"Great property walking distance from Georgetown","is_machine_translated":false}]
            [write_review] => https://www.tripadvisor.com/UserReview-g298303-d302162-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002
            [url] => https://www.tripadvisor.com/Hotel_Review-g298303-d302162-Reviews-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002
        )
    [rating] => 4
    [num_reviews] => 2765
    [write_review] => https://www.tripadvisor.com/UserReview-g298303-d302162-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002
    [url] => https://www.tripadvisor.com/Hotel_Review-g298303-d302162-Reviews-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002
    [reviews] => Array
        (
            [0] => Array
                (
                    [id] => 1033592696
                    [lang] => en
                    [location_id] => 302162
                    [published_date] => 2025-10-05T20:29:14-0400
                    [rating] => 5
                    [helpful_votes] => 0
                    [rating_image_url] => https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-24002-5.svg
                    [url] => https://www.tripadvisor.com/ShowUserReviews-g298303-d302162-r1033592696-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1033592696
                    [trip_type] => 
                    [travel_date] => 2025-09
                    [text] => *Donald Quek*
*Stayed: 23September - 26September 2025*
I have stayed at the Jen Penang Hotel and had a wonderful experience. The staff was very friendly , helpful and accommodating. The room was...
                    [user] => Array
                        (
                            [username] => donaldq48
                            [user_location] => Array
                                (
                                    [name] => Singapore, Singapore
                                    [id] => 294265
                                )
                        )
                    [title] => Great Stay At Jen Hotel Penang
                    [is_machine_translated] => 
                )
            [1] => Array
                (
                    [id] => 1033483968
                    [lang] => en
                    [location_id] => 302162
                    [published_date] => 2025-10-05T03:42:14-0400
                    [rating] => 4
                    [helpful_votes] => 0
                    [rating_image_url] => https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-24002-5.svg
                    [url] => https://www.tripadvisor.com/ShowUserReviews-g298303-d302162-r1033483968-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1033483968
                    [trip_type] => 
                    [travel_date] => 2025-10
                    [text] => The property boasts a prime central location, within walking distance of several popular Penang attractions—including Armenian Street—and is conveniently situated right next to Komtar. The staff are...
                    [user] => Array
                        (
                            [username] => Dayak75
                            [user_location] => Array
                                (
                                    [name] => Darwin, Australia
                                    [id] => 255066
                                )
                        )
                    [title] => Great location
                    [is_machine_translated] => 
                )
            [2] => Array
                (
                    [id] => 1031371391
                    [lang] => en
                    [location_id] => 302162
                    [published_date] => 2025-09-20T22:15:09-0400
                    [rating] => 4
                    [helpful_votes] => 0
                    [rating_image_url] => https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-24002-5.svg
                    [url] => https://www.tripadvisor.com/ShowUserReviews-g298303-d302162-r1031371391-JEN_Penang_Georgetown_by_Shangri_La-George_Town_Penang_Island_Penang.html?m=24002#review1031371391
                    [trip_type] => 
                    [travel_date] => 2025-08
                    [text] => This property is conveniently located within a 15 minute walk to Georgetown and close to 3 shopping malls.
The rooms are well appointed with good lighting small desk, very comfortable bed, great...
                    [user] => Array
                        (
                            [username] => 783MichelleC
                            [user_location] => Array
                                (
                                    [name] => Singapore, Singapore
                                    [id] => 294265
                                )
                        )
                    [title] => Great property walking distance from Georgetown
                    [is_machine_translated] => 
                )
        )
    [subratings] => Array
        (
            [0] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.5.svg
                    [name] => rate_location
                    [value] => 4.3
                    [localized_name] => Location
                )
            [1] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.0.svg
                    [name] => rate_sleep
                    [value] => 4.2
                    [localized_name] => Sleep Quality
                )
            [2] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.0.svg
                    [name] => rate_room
                    [value] => 3.8
                    [localized_name] => Rooms
                )
            [3] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.0.svg
                    [name] => rate_service
                    [value] => 4.2
                    [localized_name] => Service
                )
            [4] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.0.svg
                    [name] => rate_value
                    [value] => 4.0
                    [localized_name] => Value
                )
            [5] => Array
                (
                    [rating_image_url] => https://static.tacdn.com/img2/ratings/traveler/ss4.0.svg
                    [name] => rate_cleanliness
                    [value] => 4.1
                    [localized_name] => Cleanliness
                )
        )
)
Reviews
If you are planning a Penang holiday at JEN Penang Georgetown by Shangri-La why not check reviews from other travellers who have recently returned from their holiday in Penang. Find hints and tips from real travellers who have experienced a JEN Penang Georgetown by Shangri-La holiday to ensure that your holiday in JEN Penang Georgetown by Shangri-La, Penang is as fulfilling as you want it to be. Many of the staff at Travel Concierge have visited Penang and will be able to give first hand information about JEN Penang Georgetown by Shangri-La. Call us now and get ideas and recommendations from our team of Penang experts.
Rating
2765 Reviews
Average ratings
TripAdvisor Traveller reviews
donaldq48
Great Stay At Jen Hotel Penang
*Donald Quek* *Stayed: 23September - 26September 2025* I have stayed at the Jen Penang Hotel and had a wonderful experience. The staff was very friendly , helpful and accommodating. The room was...
Dayak75
Great location
The property boasts a prime central location, within walking distance of several popular Penang attractions—including Armenian Street—and is conveniently situated right next to Komtar. The staff are...
783MichelleC
Great property walking distance from Georgetown
This property is conveniently located within a 15 minute walk to Georgetown and close to 3 shopping malls. The rooms are well appointed with good lighting small desk, very comfortable bed, great...