Location/DirectionsDeparting from the Lake Minnewanka docks. A complimentary shuttle service between Mount Royal Hotel to the lake is avaialble Jun 7 - Sep 14Daily Departures (opening date is weather permitting)May 13 - Jun 9 Mon-Thu 11:00, 13:00, 15:00, 17:00; Fri - Sun hourly departures 10:00 - 17:00Jun 10 - 30 & Sep 6-18 DailyHour departures 10:00 - 18:00Jul 1 - Sep 5 DailyHourly departures 10:00 - 18:00, plus every half hour 12:00 - 16:00Passenger InstructionsPassengers are recommended to confirm services, andshuttle transfer if required, 24 hours prior by contacting the supplier directly. Passengers should present their voucher for admission, and must check in at the boathouse a minimum of 30 minutes prior to the selected departure time.The Rocky Mountains are experiencing a record visitation year and wait times at popular attractions are longer than usual. Your voucher allows you to go at any time on the date it is booked. We recommend avoiding peak times of 11:00 - 15:00 when wait times are approximately and hour or more. Specific times can also be booked by calling the toll-free phone once in Canada, or going personally to one of the outlets presenting your voucher(s) at least a day before at any of the Explorer Rockies locations listed below:Brewster Transportation Centre,100 Gopher Street, BanffOpen 09:00 - 21:00, Toll-free: 1-888-285-0376Other Brewster Sightseeing (Explore Rockies) Desks in Banff1_ Elk + Avenue Hotel, 333 Banff Avenue. Open 08:00 - 19:002. Banff Gondola base/lower terminal. Open 09:00 - 20:30Brewster Sightseeing (Explore Rockies) Desk, 616 Patricia Street, JasperOpen 08:00 - 18:00, tel (780) 852-3370