Location/DirectionsDeparting from the base of Sulphur Mountain, the Banff Gondola is located only 4.5 km (2.5 miles) from downtown Banff. A short drive up scenic Mountain Avenue brings you to the Banff Gondola Lower Terminal and parking area. Daily Departures (weather permitting)Jan 1 - Apr 13 Tue-Sat, 10:00-20:30 Sun-Mon, 10:00-16:30Apr 14-May 18 09:00 - 20:30May 19 - Sep 3 08:00 - 21:30Sep 4 - Oct 9 08:00 - 20:30Oct 10 - Dec 31 10:00 - 17:00Passenger InstructionsPassengers should present their voucher for admission.The Rocky Mountains are experiencing a record visitation year and wait times at popular attractions are longer than usual. Your voucher allows you to go at any time on the date it is booked. We recommend avoiding peak times of 11:00 - 15:00 when wait time are approximately an hour or more. Specific times can also be booked by calling the toll-free phone once in Canada, or going personally to one of the outlets presenting your voucher(s) at least a day before at any of the Explorer Rockies locations listed below:Brewster Transportation Centre,100 Gopher Street, BanffOpen 09:00 - 21:00, Toll-free: 1-888-285-0376Other Brewster Sightseeing (Explore Rockies) Desks in Banff1) Elk + Avenue Hotel. 333 Banff Avenue. Open 08:00 - 19:002)Banff Gondola base/lower terminal. Open 09:00 - 20:30Brewster Sightseeing (Explore Rockies) Desk, 616 Patricia Street, JasperOpen 08:00 - 18:00, Tel. (780) 852-3370Due to limited sheltered areas at the summit and thenature of unpredictable weather in the Canadian Rockies, we ask that all guests are dressed appropriately in warm layers. In the event of storms or inclement weather, the Banff Gondola may close down until further notice.